Financial

Customer Service and Retention

Published on May 4, 2012 by Tracey Fieber

Many small-business owners I work with view customer service and retention as facets of their companies that are built into the way they conduct business. In other words, they view their consistent delivery of on-time, high-quality results to be an effective customer retention strategy.

While doing good work is certainly an…

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Published in Blog, Business, Financial, Marketing

The Purpose of Asking Questions

Published on April 20, 2012 by Tracey Fieber

Last week, I wrote about the effectiveness of asking questions as a sales strategy. This week, I want to delve deeper into the purpose of asking questions for entrepreneurs, small-business owners, and anyone interested in selling products or services.

First of all, let me reiterate that asking questions is only…

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Published in Financial, Marketing

How to Start a Consulting Business

Published on March 9, 2012 by Tracey Fieber

Retirees who find themselves itching to return to the working world may find a manageable balance by offering consulting services. Consulting tends to work well as an encore career for many retirees because it is an inherently flexible line of work: you consult with individuals or businesses as much or…

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Published in Blog, Business, Financial

How to Cut Your Costs and Increase Your Sales

Published on November 25, 2011 by Tracey Fieber

When a mid-year review of your bottom line reveals you must cut costs and increase sales right now or face losses this fiscal year, what do you do to salvage your year? On paper, the choices look easy. You must either sell more or decrease the cost of sales.

Selling more can be tough…

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Published in Blog, Business, Financial

House sitting as a means to travel

Published on November 24, 2010 by Tracey Fieber

In todays down economy, plunking down the money for travel expenses can be a luxury for those on a fixed income. Retirees who now have the time to enjoy the time off from the rigors of a full-time job but wish to travel can…

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Published in Blog, Financial, Your Retirement